Reopen Plan

おかえりなさい  "Welcome Home"


Updated March 14, 2022 - In March 2020, none of us could have imagined the impact and challenges we would still face today. After keeping our doors closed for 417 days, due to the Shelter-in-Place (SIP) and subsequent orders, the Center reopened its doors on May 3,  2021. During our closure, the Center's staff diligently worked from home to stay connected, engage with our constituents and the community, develop an array of virtual programs and draft a plan to reopen safely.

The Center’s top priorities have always been the health, safety and comfort of those who enter our building. For 35 years, the Center focused on being a second home for the community, where people can connect, gather and be together. In our “new normal,” coming together requires all of us to do our part to remain safe.

Our staff continually reviews and has remains informed regarding the recommendations from the Centers for Disease Control (CDC), California Department of Public Health (CDPH) and SF Department of Public Health (SFDPH) as we continue to resume programs and activities and implement enhanced health and safety protocols above and beyond the recommended requirements.

The Center staff have been trained and follow hygiene and safety protocols. They also understand the risk transmissibility and prevention measures based on health officials' requirements and recommendations.

THE CENTER's HEALTH and SAFETY POLICIES (as of March 14, 2022) require all program participants and visitors to the Center to: 

  • Preregister and prepaying for programs and events is highly encouraged.
  • Complete and sign the Center's Health Policy and Waiver Form (details below) AND sign in daily.
  • Proof of completed vaccination no longer required
  • Show a valid photo ID* no longer required
  • Stay at home and refrain from coming to the Center if:
    • You are not feeling well or have symptoms of COVID-19 or other illnesses
    • You have tested positive in the past 14 days
    • You may have been in contact with someone who has symptoms or has been diagnosed with COVID-19 in the past 14 days

AND recommend that you: 

  • Wear a mask.
  • Sanitize your hands when entering the building, wash hands often and social distance when possible. 

As health officials' restrictions change, we will update policies as needed.

*Valid proof for vaccination include a CDC vaccination card, a clear copy or digital photo of your CDC card or California digital vaccine card (  Valid photos ID include valid CA driver's license or ID card, U.S. passport or valid school ID card.

** Due to the variety of programs/activities at the Center, some programs/activities may be/remain suspended until we can resume them safely.

The Center's Health Policy and Waiver Form

As noted above all program participants are REQUIRED to complete our Health Policy and Waiver Form* which includes health screening questions, Center policies and our waiver of liability. Participants will also need to upload proof of full vaccination prior to coming to the Center.

For your convenience and efficiency, the JotForm can be easily accessed via the QR code to the right
or through this link.

While at the Center, we recommend that you:
  • Sanitize or wash your hands regularly, and before entering the building
  • Wear a mask when not actively eating or drinkng
To reduce the risk of transmission, the Center has implemented the following:
  • Will keep doors and windows open to allow for airflow when/where possible
  • Will utilize HyperHEPA air filtration purifiers in rooms without access to fresh air
  • Increased our cleaning and sanitation of high-touch areas and restrooms
  • Installed touchless equipment where possible
    • Touchless hand sanitizer dispenser at the entrance and in the hallway, and pump sanitizer available in all rooms
    • Touchless soap dispensers in restrooms
    • Touchless payment system


Our Reopen Plan Focused on Three Key Areas

We created three critical areas of focus as we developed our strategy to reopen safely – Safety and Health, Restarting Programs in Phases and Communication and Engagement. Updated health policies are listed above, but the following outlines our initial policies and plan.


SAFETY and HEALTH (original policies)

The health and wellbeing of staff and visitors are at the forefront of our planning. We will require the following from those who enter our building:

  • daily staff and visitor screenings
  • everyone to wear face coverings
  • maintain a minimum of 6 feet distancing
  • preregister and prepay for programs/events
  • program participants to provide proof of complete vaccination or negative test within 72 hours

We have also further enhanced our health and safety and cleaning guidelines, which we carefully put together and will implement following the recommendations by the Centers for Disease Control (CDC), California Department of Public Health (CDPH) and SF Department of Public Health (SFDPH). We have also purchased and installed commercial-grade HyperHEPA air purifiers, touchless dispensers, and we are exploring other contactless equipment. These procedures and guidelines may change and evolve to reflect new/updated government guidance and expectations.


RESTARTING PROGRAMS (updated 3/2/22)

Due to the variety of programs and activities that happen at the Center, programs and activities will resume and be phased in based on health officials' guidelines, air ventilation, type of program and comfort level of instructors/participants to restart them safely.

Many of our ongoing classes have resumed for in-person participation, some classes remain online and some have continued as hybrid (in-person AND online) programs. Visit our calendar of events page to view all upcoming events (in-person/virtual/hybrid) and register for a class, and make sure to complete the necessary Health Policy and Waiver Form (JotForm QR code above) before coming to the Center.


To learn more about current program offerings, click HERE.
Future class reopenings are listed below.

Ceramics   (Tuesdays)
Beginning Hula   (Wednesdays)
Ukulele/ Singing   (Thursdays)
Shigin   (2nd & 4th Thursdays)
Hula - Adults and Keiki  (Saturdays)
Yoga   (Saturdays)
Shogi Club   (2nd Sundays)

To stay in the loop on new workshops and events– sign up HERE for our monthly electronic newsletter


The Center considers staff and visitors' comfort and peace of mind as equally important as health and safety, so we included consistent and ongoing communication in our plan. We have provided details on what to expect when returning to our facility and our phasing strategy for programs and activities. This information is also shared in our monthly and quarterly newsletters, social media, on our website and visually through signage around our building. (see sample signage on this page.)

As we have slowly reopened, we want to share our original reopening vision with you. Our Reopening Guide Overview, a condensed version of our Reopening Guide, is available for review or download by clicking HERE. Our Reopening Guide is an evolving document of our policies, protocols and other matters relating to our operational opening and phasing plan. 8/21/21 Update: An updated version that focuses on preventing COVID-19 transmission and exposure protocols will be posted soon.


You can find past COVID-19 announcements and updates on our COVID-19 Archive page.

Caring for our constituents and providing exceptional service has always been a priority at the Center. While the recent COVID-19 pandemic has changed the world and how business is conducted, we remain optimistic that we will once again become a second home to you and your family, as we continue to keep your health, safety and comfort our top priority.

See you soon!


© 2021 Japanese Cultural and Community Center of Northern California | Site created with New Moon
The JCCCNC a 501(c)(3) non-profit organization registered in the State of California

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